If you’re planning to buy a Galaxy Note 20 when it ships next week, you might be in for a surprise when you unbox it. Samsung has opted to ditch the wired AKG earbuds from the box, but thereâ€™s some good news: It isnâ€™t leaving customers high and dry. If you prefer to get a pair of wired USB-C earbuds, Samsung will send you a pair free of charge.
According to Samsung, â€œconsumers that prefer the USB-C wired headphones, our customer care team can offer them on requestâ€� and will receive a pair free of charge. Itâ€™s not clear how long it will take, but likely several weeks. The offer is only for Notes that donâ€™t include the USB-C buds in the box, which applies to all North America phones.